Prove the ROI of your mystery shopping program with:
Collect real-time data on performance
Our workforce of nearly one million certified mystery shoppers visit your locations and completes assignments using a mobile app. This gives you rich data about performance in real-time.
Easily gauge performance with visual analytics
Powerful role and location-level dashboards allow you to identify top and low performing locations, filter with ease, and identify trending issues so you can take action.
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Never let another potential customer walk away dissatisfied from a poor customer experience.
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Customer experience
Customer experience mystery shops tell you if your teams are following your current service standards.
Different types of mystery shopping
Competitor shops
Competitive mystery shops allow you to shop your competitors and compare where you stand.
Responsible sales
Responsible sales mystery shops help to ensure that your staff are selling alcohol and tobacco products safely and responsibly.
Take action and wow more customers
Easily gauge performance with visual analytics
Powerful role and location-level dashboards allow you to identify top and low performing locations, filter with ease, and identify trending issues so you can take action.
Intouch is the leading mystery shopping provider for multi-location businesses
Find out why.
If you have questions about being a mystery shopper, please click here.
If you have questions about being a mystery shopper, please click here.