Watch this pre-recorded webinar to learn:

  • What best-in-class brands do differently to deliver exceptional customer experiences
  • Eight case study examples of companies who "make mom proud" through their customer interactions
  • How to empower frontline employees to deliver profoundly remarkable experiences
Intouch Insight

Discover the steps CX leaders take to "make mom proud"

WATCH THE RECORDING

Discover the steps CX leaders take to "make mom proud" 

Never let another potential customer walk away dissatisfied from a poor customer experience.  

Start gaining insights today by:   

  • Identifying areas of the customer journey in need of focus   
  • Mobilizing all levels of your organization to take action   
  • Tracking the impact of CX activities on business outcomes
Jeanne Bliss

Copyright © 2018 Intouch Insight Inc.

Jeanne Bliss, CCXP
Founder and President, CustomerBliss

Jeanne Bliss is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association (CXPA).

One of the foremost experts on customer-centric leadership and the role of the Chief Customer Officer, Jeanne pioneered the role of the Chief Customer Officer.

She is now the President of CustomerBliss, where she guides the C-Suite and Chief Customer Officers around the world on earning business growth by improving customers’ lives. 

How to Design Customer Experience Moments that "Make Mom Proud"

Presented by

Jeanne Bliss, CCXP
Founder and President, CustomerBliss

Jeanne Bliss is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association (CXPA).

One of the foremost experts on customer-centric leadership and the role of the Chief Customer Officer, Jeanne pioneered the role of the Chief Customer Officer, holding the first ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations. Reporting to each company’s CEO, she moved the customer to the strategic agenda, creating transformational changes to each brands’ customer experience. 

She is now the President of CustomerBliss, where she guides the C-Suite and Chief Customer Officers around the world on earning business growth by improving customers’ lives. 

ON-DEMAND WEBINAR

WATCH THE VIDEO
Fix the following errors:
Hide