Drive brand loyalty and growth with customer satisfaction survey software

Easily gather actionable customer feedback and start delighting more customers

Intouch Insight

Gather feedback throughout the entire customer journey

Share real-time insights across your organization 

Measure customer satisfaction, Net Promoter Score, customer service, and more. 

Deploy surveys via SMS, your website, QR codes, receipts or emails.



Role and location-level dashboards allow brand executives, operators, franchisees and managers to instantly see the customer feedback reports that matter most to them.


Instantly respond to unhappy customers

Use triggers to automatically create customer rescue plans and ensure negative survey responses are resolved immediately. Track the progress of each case and empower teams to close the loop.

Follow up action required on customer feedback
Customer satisfaction survey software dashboard demonstrating NPS and other reports
Customer satisfaction survey on an iPad and iPhone

Discover what drives customer satisfaction and dissatisfaction

Start gathering actionable, real-time customer feedback


Trusted by the world's favourite brands

ABC Fine Wines and Spirits
The Beer Store
Greenrock property management

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