Looking for new ways to improve your customer experience?
For over a decade, Intouch has partnered with CSP Magazine for an annual mystery shopping study to evaluate customer experience and operational execution in the industry. Download the ebook to learn:
- Successful strategies from industry leaders like Kwik Trip and Quicktrip
- Actual service experience scores of top-performing chains
- What was measured and how you can prepare to excel this year
Access these leading industry insights today.