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Improve customer experience at every location with IntouchShop mystery shopping services

Ensure your locations are consistently delivering on your customer service and operational standards. Start gaining insights today.

Intouch Insight

Collect performance data across your locations

Uncover trends and view performance in real-time

Our reliable workforce of certified mystery shoppers will visit your locations and secretly assess the performance of your staff. 

Listen

Interpret

Advanced dashboards and reporting allow you to view performance in real-time, uncover trends, identify top and low performing locations, and more. 

Act

Take action to drive continuous improvements

Actionable insights make it easy to identify where to focus your efforts to make improvements, ensure staff are consistently adhering to your standards, and start delighting customers on every visit. 

Mystery shopping dashboard
Mystery shopping report
Nearby mystery shops available to complete

Learn how IntouchShop helps you consistently delight customers at every location

“I would recommend Intouch to any business that is passionate about measuring customer service and making improvements.”

- National Director, Operations | Medicine Shoppe

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