The leading mystery shopping provider for cannabis compliance programs

Ensure your locations are consistently delivering on your sales and service standards and enforcing age verification

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Collect real-time data on performance

Our workforce of nearly one million certified mystery shoppers visit your locations and complete assignments using a mobile app so you can measure how staff are adhering to your cannabis compliance program. 

This gives you rich data about performance in real-time.

Mobile mystery shopping report

Easily gauge performance with visual analytics

Powerful role and location-level dashboards allow you to identify top and low performing locations, filter with ease, and identify trending issues so you can take action.

mystery shopping dashboard

Easily gauge performance with visual analytics

Powerful role and location-level dashboards allow you to identify top and low performing locations, filter with ease, and identify trending issues so you can take action.

Customer experience

Customer experience mystery shops tell you if your teams are following your current service standards.

Different types of mystery shopping

Competitor shops

Competitive mystery shops allow you to shop your competitors and compare where you stand.

Responsible sales

Responsible sales mystery shops help to ensure that your staff are selling cannabis products safely and responsibly. 

Intouch is trusted by:

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