Intouch Insight

What mystery shopping is

Learn about what mystery shopping is and what the process is

What you'll learn:

Learn how mystery shopping will help you measure and improve your customer experience

The different types of mystery shopping

Learn more about in-person, telephone, online, and hybrid mystery shopping programs

How to design a mystery shopping program

Find out how you can build a successful program for your business

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eBook: 4 Things You Need to Know Before Launching a Mystery Shopping Program
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