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Measure and improve your customer experience with LiaCXTM. Try it free. 

Our customer experience management software makes it easy to collect customer feedback, gain meaningful insights, and action data to achieve better business results.

Give your customers a brilliant experience every time

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Collect customer feedback at every touchpoint

Collect and combine feedback from anywhere and any way your customers talk to you or about you. Our listening channels and integrations include surveys, social media and review sites, CRM and more.

Listen

customer satisfaction survey

Learn how LiaCX makes it easy to delight more customers

Gain fast, AI powered insights

Interpret

Quickly understand CX performance and identify emerging trends and key drivers of satisfaction. All data is mapped to different stages of the customer journey so you know which area to focus your efforts.

customer experience dashboard

Act

Take action and measure the impact on business results

Instantly alert the right people when they need to rescue unhappy customers. Create Action CampaignsTM to fix the route cause of behaviors or processes negatively impacting CX and business performance. 

customer case management
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