Collect and combine all of your customer experience data in one place

LiaCX™ helps you mobilize all levels of the organization to collect feedback and analyze customer experience.

See a quick overview of LiaCX (1 min 43 sec)

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Discover the LiaCX difference

“Just 33% of CX professionals say that their VoC is effective at driving action to improve customer experience." — Forrester Research, 2018

Watch how LiaCX can be the right solution for your organization (1 min 43 sec)

Be one step ahead with LiaCX


Gather meaningful customer feedback in real-time

Easily collect data from customer surveys, social media, mystery shopping, operational audits and limitless third-party integrations — all in one platform.


Understand customer data at a glance

Customizable, easy to read dashboards and customer journey maps allow everyone in your organization to view the data points relevant to them. Leading-edge analytics give you deeper insights.


Proactively improve your customer experience

Use case management tools to rescue unhappy customers. Use Action CampaignTM technology to proactively drive CX improvements across your locations and measure the impact of actions on business metrics in real-time.

Why our customers love us

“Intouch has helped me build a phenomenal team that I am VERY proud of!”

Cinco Restaurants

“I would recommend Intouch to any business that is passionate about measuring customer service and making system improvements.”

Medicine Shoppe

“The entire Intouch team is so supportive and always very prompt replying to our queries. Couldn't be happier!”

Jade Fine Foods

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Discover how LiaCX can deliver
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