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“Extremely user-friendly and really powerful!”

– Marketing Manager, Smalley

Customers are happy when you deliver a great experience

Why our customers love us

“The Intouch platform helps us to take measurable actions that allow us to better achieve our business goals.”


"It's user-friendly, easy to use and simply amazing!"


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Make your customers happy

“The entire Intouch team is so supportive and always very prompt replying to our queries. Couldn't be happier!”

Jade Fine Foods

Intouch Insight money back guarantee

We're so confident you'll love our platform, we offer a money back guarantee

Our promise to make the process easier, faster, and risk-free:

  • We’ll get you set up and fully implemented in 30 days or less*

  • You’ll have access to all of the product's features and functionality

  • If you’re not 100% satisfied within the first 90 days, you can cancel and we will refund the remainder of your subscription*

*Cost of implementation services, integrations, and any used subscription services are not refundable

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With all of your customer experience and operational data in one platform, you can easily listen to customers' needs, interpret the data, and take actions that lead to a better experience.

Boost customer happiness with the most powerful customer experience management platform

The experience platform that identifies key drivers of customer happiness, so you can focus on delighting more customers, more often.

Listen at every touchpoint, across every channel

customer experience management software dashboard

One platform that collects feedback through surveys, web, email, text, call center, social media and more. Integrate data from any third party system to gain more context.

Interpret results with unlimited dashboards

Understand your customer experience, where you need to make improvements and what actions you need to take. Like a crystal ball, out-of-the-box predictive analytics put you one step ahead of your customers.

Empower every employee to take action

Happy employees lead to happier customers. Ensure the right people, take the right action at the right time with automated workflows. Easily identify what actions have the biggest impact on CX and business success, and do more of that. 

Collect and combine experience data from any channel

Identify areas of the customer journey in need of focus

Take action and measure the direct impact on ROI

Track and compare performance at all of your locations