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Take action on your CX data and get better business results with LiaCXTM

LiaCX helps you collect customer feedback and identify the customer experience activities that will have the greatest impact on your business goals.

Gather meaningful customer feedback in real-time

Understand customer data at a glance

Easily collect data from customer surveys, social media, mystery shopping, operational audits and limitless third-party integrations — all in one platform.

Listen

Interpret

Customizable, easy to read dashboards and customer journey maps allow everyone in your organization to view the data points relevant to them. Leading-edge analytics give you deeper insights.

Act

Proactively improve your customer experience

Use case management tools to rescue unhappy customers. Use Action CampaignTM technology to proactively drive CX improvements across your locations and measure the impact of actions on business metrics in real-time.

customer case management
customer experience dashboard
customer satisfaction survey

Take your customer experience to the next level with LiaCX

Give your customers a brilliant experience every time

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